At Broke Button Co., we’re a small, gamer-run shop committed to offering real gear at fair prices, with no fluff. By placing an order with us, you agree to the following terms and conditions.
Order Cancellations
We begin fulfilling orders shortly after they’re placed. If you need to cancel, you must contact us 24 hours before your order ships. We can offer a full refund if the item has not yet been shipped. To cancel an order, email us at [your email] with your order number and “Cancel Order” in the subject line, and we’ll take care of it quickly.
Shipping Policy
All handheld orders ship with a flat $15 shipping rate + Gifts/Accesories with a flat 10$ charge within the U.S. Orders typically process and ship within 2–7 business days, and you’ll receive a tracking number once your order is on the way. Every handheld is tested by our supplier before it ships to ensure it’s working properly.
Return Policy
Because of the way our products are fulfilled, we do not accept returns once an order has shipped. Due to operation costs associated with this new store, we currently (hoepfully to change) do not accept full returns for used, opened, or faulty items. However, we can offer partial refunds for lost packaging, and/or items that are DOA. If your order arrives damaged, contact us within 7 days of delivery with photos of the issue—we’ll review your case and do our best to help.
Product Disclaimer
Broke Button Co. is not affiliated with any official console manufacturers. Our handhelds are sourced through verified suppliers and are intended for personal entertainment use. All software or games included are the responsibility of the supplier. By purchasing from us, you agree to use these products in accordance with your local laws.
“Broke Button Co. is not affiliated with any console manufacturers. Our handhelds are sourced from verified third-party suppliers. All content is included as provided by the supplier.”
Final Note
Thanks for supporting Broke Button Co. Every order helps us keep doing what we do—making gaming more affordable, honest, and accessible for all.